Category: Woodhorn Group

Down on the farm – February 2021

Overall organic food and drink sales in the UK increased by 12.6% in 2020, the highest growth in 15 years. Farm shops have thrived and there are positive signs that people are becoming more interested in provenance and even seasonality. Dairy and meat sales have also increased over the last year. Until the pandemic I thought it was farmers that fed the nation, but I have since learned it is Sainsburys and Tesco. But regardless, all of you, our customers, place a great deal of trust in us as farmers to not only deliver food that is safe, tastes good and is priced fairly, but is produced to the highest standards in terms of animal welfare and care for the environment. Thank you.

Whilst I may not be inclined to praise the major multiples, I was pleasantly surprised to have my suspicion of large food and retail businesses challenged, even if for a rather unfortunate reason. Covid inevitably caused significant challenges across the fresh food sector, including temporary drops in demand for milk as the ‘service sector’ (you would be amazed to know how much milk is sold daily through the nation’s coffee shops!) was forced to shut down. The impact was felt acutely by Organic farmers too, but for the surprising reason that it turns out that McDonald’s and Pret a Manger are the biggest buyers of organic milk in the hospitality industry, but of course they were hit extremely hard by lockdown. Thankfully, organic milk sales to the public eventually boomed and Yeo Valley (100% organic yoghurts and butter) have had a record year.

The combination of global pandemic and Brexit was never going to be a good news story. Our organic dairy cooperative exports to Europe and the USA and this activity now ranges from extremely difficult to impossible, despite the much heralded (and greatly welcomed) Brexit deal. We also export organic barley to Europe to make organic beer. Brexit destroyed this market pre-deal and then the pandemic has finished it off due to the collapse of beers sales because bar closures across Europe.

Probably the most unexpected consequence of Covid, for us, was the uplift in online sales of our Earth Cycle products last spring when garden centres were closed. An ‘ill wind’ I guess, but one we were grateful for.

Of course, almost every business has its Covid and Brexit challenges and we are lucky and far more fortunate than many, and few have open fields and countryside to enjoy at work. I must pay tribute also to the Woodhorn Team and all key workers who have been incredible in their determination to work through this most challenging of times with diligence, dedication, and good humour.

We have been enormously saddened and shocked at the (non Covid related but completely unexpected) passing of Richard Cousins who had led the arable farm team for the last ten years at Woodhorn. Many of you will have known him or seen him ploughing his furrow (literally) and no doubt some of your children will remember him from the visits to the farm by the March school which were hosted by Richard. He is, and will continue to be, sorely missed.

Spring in its on its way and it is the time I must apologise in advance for any inconvenience caused by muck spreading and rook scaring. Both are essential functions of producing Organic crops, but we always recognise our duty to minimise the impact on our community as much as possible. We take this seriously but thank you in advance for your understanding when needed.

Our focus on carbon reduction and the potential impacts of climate change is proving time (a scarce resource at the moment!) consuming and challenging, but also fascinating. Bit by bit we are creating a comprehensive plan to take what I hope has been a positive eco strategy for the past 20 + years, to the next stage. Carbon management will focus on building soil organic matter (removing carbon from the atmosphere and ‘storing’ it in the soil), dairy nutrition and renewable energy. Water resource management (driven by increasing water scarcity during drier summers and flooding concerns due to wetter winters) will look at storing winter rainfall for summer use. We are also in the process of creating a new scheme to benefit our flora and fauna by the creation of new and improved areas to support pollinators and birds (for example). We are learning all the time. For example, a bat has been discovered on the farm (the Barbastelle bat) that I had not only never heard of but is under serious threat, being one of the rarest mammals in the UK. Only this week I learned of the advantages of planting small strategically sited groups of trees to disrupt the movement of harmful particles in the air emanating from road traffic. Something else we will look at with interest.

John Pitts

Earth Cycle receives Feefo Platinum Trusted Service Award 2021

Feefo Platinum Trusted Customer Service Award 2021

Earth Cycle has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service. Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard for three consecutive years or more. The Feefo Gold Trusted Service award recognises organisations that have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5.
Nick Martin, Marketing Manager at The Woodhorn Group commented “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience, even in a year as tough as 2020. Everyone at Earth Cycle is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
The Earth Cycle brand of peat-free composts and topsoils are sold primarily online, and to be recognised for the award after a year which saw a huge surge in demand for gardening products due to the first national lockdown creating a wave of new gardeners ordering online, makes this an especially satisfying award for everyone at Woodhorn involved in the processing, manufacturing, and sending out of these orders at a difficult time where we had to adapt quickly. It is recognition of how everyone in the company worked together as a team to meet the expectations of our customers.
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.

COVID-19: England Lockdown – January 2021

Topsoil Production at The Woodhorn Group

 

As with previous government lockdowns in England, we would like to reassure everyone that our sites in Tangmere, Runcton, and Hayling Island are permitted to continue to operate as usual during the new lockdown now in force across England. The Woodhorn Group will remain open for the disposal of green waste and collection of topsoil and compost during this period.

We have a number of contingencies that have been in place throughout the pandemic to help protect our customers from any impact to the service we provide and to protect everyone from any additional risk of contracting the virus whilst visiting our sites.

Facemasks must be worn when entering the weighbridge office and hand sanitisers are positioned at our weighbridges at Tangmere, Runcton and Hayling Island composting sites to encourage strong hygiene regimes while on site. Please can all drivers and visitors to our sites observe the hygiene requirements and use the hand sanitiser prior to entering the weighbridge. If this represents any concerns then please get in contact.

Our staff have all been issued with clear guidance on how to assess and minimise the risk posed by Covid-19. We have robust contingencies in place to ensure any impact of Covid-19 is minimised on site and that our disposal and processing services continue unhindered.

We will endeavour to provide our usual high level of service throughout this latest lockdown in England. If you have any queries regarding the contingencies please do not hesitate to contact us.

In addition we have robust contingencies in place with our suppliers of products, predominantly Europe based, and are well stocked to handle any potential gap in the supply chain.

We send all of our customers and suppliers our gratitude and best wishes during these testing times.

If you have questions please feel free to call us on 01243 781730 or email info@woodhorngroup.co.uk

Supporting Children in Need 2020: The Rickshaw Challenge

Rickshaw Challenge 2020 Banner

The Rickshaw Challenge has become a staple part of BBC Children in Need and is now amazingly in it’s 10th year!

 

After starting this year’s challenge just down the road from The Woodhorn Group at the Goodwood Estate in West Sussex with the aim completing the challenge around the grounds, the 8 day challenge has now sadly been forced to go virtual due to one of the team members testing positive for COVID-19.

 

So instead of cycling the 332 miles around Goodwood, the team will now be clocking up the distance from their own homes on exercise bikes. More information about the challenge can be found here.

 

As a company we will be donating to this amazing cause and we will all be getting involved with fundraising of our own which will include a company-wide bake sale and wearing yellow in support of the Children In Need appeal show on Friday 13th November.

 

If you wish to support the charity and donate to The Rickshaw Challenge, you can do so by clicking the button below.

 

 

Winter Site Operating Hours 2020/2021

Winter on the composting site

 

Please be aware that from 1st November – 31st January 2021 we are operating within our Winter hours. Our current hours are as follows:

1st November to 31st January

Monday to Friday: 8am–4pm (last weigh out 15:30)

Saturday: Tangmere 8am–1pm

Runcton & Hayling Island (Manor Farm) – CLOSED

Sunday & Bank Holidays: CLOSED

Our Christmas & New Year opening times ae outlined below:

Woodhorn Christmas 2020 open times

All operating hours throughout the year can be viewed on our Waste Management page.

If you have questions regarding our waste management and recycling sites please call us on 01243 781730 or email info@woodhorngroup.co.uk

COVID-19: England Lockdown Update

Woodhorn Building Sign

 

We would like to reassure everyone that our sites in Tangmere, Runcton, and Hayling Island are permitted to continue to operate as usual during the 4 week government lockdown across England beginning on Thursday 5th November and will remain open for the disposal of green waste and collection of topsoil and compost.

We have a number of contingencies that have been in place throughout the year to help protect our customers from any impact to the service we provide and to protect everyone from any additional risk of contracting the virus whilst visiting our sites.

Facemasks must be worn when entering the weighbridge office and hand sanitisers are positioned at our weighbridges at Tangmere, Runcton and Hayling Island composting sites to encourage strong hygiene regimes while on site. Please can all drivers and visitors to our sites observe the hygiene requirements and use the hand sanitiser prior to entering the weighbridge. If this represents any concerns then please get in contact.

Our staff have all been issued with clear guidance on how to assess and minimise the risk posed by Covid-19. We have robust contingencies in place to ensure any impact of Covid-19 is minimised on site and that our disposal and processing services continue unhindered.

We will endeavour to provide our usual high level of service throughout this latest lockdown in England. If you have any queries regarding the contingencies please do not hesitate to contact us.

In addition we have robust contingencies in place with our suppliers of products, predominantly Europe based, and are well stocked to handle any potential gap in the supply chain.

If you have questions please feel free to call us on 01243 781730 or email info@woodhorngroup.co.uk

Woodhorn expands BS3882 Topsoil production with new site in Southampton

BS3882 Topsoil Manufacturing


The Woodhorn Group are pleased to announce the opening of a new BS3882 Topsoil site near Southampton in early 2021 to complement our existing three composting and topsoil production sites across West Sussex and Hampshire. 

Currently over 35,000 tonnes of soil are manufactured at our site near Chichester in West Sussex each year, supplying new housing estates, groundworks, and landscaping projects across West Sussex as well as parts of Hampshire and Surrey. To maintain compliance with British Standards, Woodhorn BS3882 Topsoil is regularly tested by independent soil and landscape consultancy, Tim O’Hare Associates.

The addition of the new production site near Southampton will enable up to an additional 60,000 tonnes of Woodhorn BS3882 multipurpose topsoil to be manufactured and supplied to projects in the surrounding region including Bournemouth, giving construction, groundworks, and landscaping companies the ability to choose a high quality, clean, and British Certified topsoil for high value projects where quality is paramount.

The demand for better quality topsoil from the construction industry has lead to the strategic move to produce BS3882 Topsoil in the Southampton region. Being compliant to both BS3882:2015 and NHBC standards, with full guarantees that it contains no hazardous chemicals or asbestos, as well as possessing superior horticultural properties and high fertility, The Woodhorn Group have built a reputation amongst construction and groundworks companies as being the go-to manufacturer of topsoil across the south.

Mike Jupp, Commercial Director commented“Adding a new production site to the Southampton region enables us to expand our supply of Woodhorn BS3882 Topsoil further west across Hampshire and into Dorset, and meet the demands of both existing and new customers that have long had a requirement for a high quality BS3882 topsoil that meets the NHBC requirements and complies with British Standards for projects in the region.”

If you have an upcoming project, from new homes to sports pitches, please contact us for more information and for a quote, by clicking here

Winter Site Operating Hours 2019/2020

Woodhorn Group - Loading BS3882 Topsoil

 

Please be aware that from 1st November – 31st January 2020 we are operating within our Winter hours. Our current hours are as follows:

1st November to 31st January

Monday to Friday: 8am–4pm (last weigh out 15:30)

Saturday: Tangmere 8am–1pm

Runcton & Hayling Island – CLOSED

Sunday & Bank Holidays: CLOSED

All operating hours throughout the year can be viewed on our Waste Management page.

If you have questions regarding our waste management and recycling sites please call us on 01243 781730 or email info@woodhorngroup.co.uk

Winter Site Operating Hours

 

Please note that from 28th October 2018 – 25th March 2019 our waste recycling sites at Tangmere, Runcton and Hayling Island will move to their winter operating hours:

Monday – Friday: 0800-1600 (last weigh out 15.30)
Saturday: 0800-1300 (Runcton & Hayling Island sites closed)
Sunday & Bank Holiday: Closed

If you have questions regarding this or anything else related to our waste management and recycling sites please call us on 01243 781730 or email info@woodhorngroup.co.uk